Empower Your Business with Advanced Data Integration and AI

Our Solutions

Dynamics 365 and Microsoft Power Platform

DataSenz has skills and expertise in Microsoft dynamics CRM

Whether your Organisation now feels the need to have a CRM tool, or you already have a slow and clunky CRM tool that needs to be moved to a cloud based, state of the art CRM, Datasenz can help you with the journey.

Our Professional services team will conduct discovery sessions with you to understand your requirements and come back with a Discovery assessment document which will detail the solution approach and the product family that best suits your requirement – be it MS Dynamics CRM or Salesforce.

Industry Solutions - Financial Services Industry

If you are a Financial Planning/Advice Organisation and have been feeling the pain of using old and clunky tools, we partner with Fin365 – Software Solutions for The Financial Services Industry, to delivery state of the art CRM, built on Dynamics 365.

Datasenz partners with Fin 365 and helps you to plan your new CRM:

Deployment, adaption and roll out
Data migration from your legacy system
User training
Configuring and customization
Create custom business process flows to suit your unique business requirements
Create custom reports within dynamics and in Power BI
ROA, SOA and other document generation solutions (on top of what is available OOB)

SAP Integraion

At Data Senz, we have extensive experience in the following SAP Integration tool sets:

SAP Integration
SAP Process Integration (PI/PO)
SAP Integration Suite
SAP Landscape Transformation Replication Server(SLT)
SAP Data Services(DS/BODS)
SAP HANA Smart Data Integration(SDI)

Our Services

We offer the following services covering all stages of development, go-live and post go-live support

Data Senz is IBM’s silver partner in ANZ region.

We have the expertise and the team who can implement and deliver IBM products to suit your unique requirements

Challenges:

Are your customers facing long queues and poor quality of service?
Are majority of your agents spending most of their time on mundane tasks.

Industry figures:

78% of clients will back out of a purchase due to a poor customer experience
91% of customers that are unsatisfied with the help they get from a brand will just leave.

What if?

You could take the best live agent, and make them available 24/7, across any customer touch point, with access to all the data they need to resolve a customer task right away?

Please contact us for a no obligation 30 min call to find out how we can help you.

DataSenz has partnered with Boomi to bring you the world leading Integration platform.

Does your organisation have a complex IT landscape?
Do you have a number of disparate systems that don’t talk to each other?
Do you have a mix of on-premises and cloud based systems and you want all of them to work together seamlessly?

If you answered yes to any of the above, Boomi could be the solution you are looking for and DataSenz can build the solution for you.

Did you know that Boomi:

Has more than 18,000 customers worldwide, and is growing faster every day
In just two years Boomi has created a thriving Boomiverse community of 100,000 people
Boomi has connected more than 189,000 unique data source endpoints, with more being added every day
Boomi is processing more than 4.8 billion transactions every month
Boomi Suggest delivers, on average, 101 mappings per use, with customers accepting approximately 70% of those suggestions. And this happens in seconds!
Boomi’s leading platform is taking organisations into the future, fast

DataSenz, together with Boomi are leading the future of integrated platforms with intelligent connectivity and automation.

Enhancing Overseas Student Selection

Transform your International Admissions with Intelligent AI Automation

The global market for international students in. Higher Education generates tens of billions of dollars annually.

To stay competitive, universities must process applications, primarily from China and India, quickly and accurately. This involves verifying qualifications and ranking candidates based on limited placement availability. Currently, many institutions rely on manual spreadsheets and basic workflow tools.

At DataSenz we help universities streamline international student admissions by boosting efficiency, reducing risk, and accelerating time to offer.

Key Challenges

Transformation

RISK MITIGATION: Identify early signs of ineligibility or fraud.
CANDIDATE QUALITY: Build a high-quality applicant pipeline faster than competitors.
OPERATIONAL EFFICIENCY: Accelerate time to offer, streamline GSR and Visa processes and reduce costs.

DataSenz and IBM have developed an AI solution designed to significantly improve the processing of Overseas Student Applications.

ACCELERATE PROCESSING TIME: Automate repetitive tasks to move applications from submission to offer more quickly – freeing up staff to focus on high-value decisions.
MINIMISE RISK: Identify early indicators of non- compliance with Genuine Student Requirements (GSR) and potential visa issues, reducing the chance of rejections or delays.
AUTOMATE DOCUMENT CHECKS: Use AI to verify translated documents, detect inconsistencies, and flag potential agent bias – ensuring greater accuracy and fairness.
SPOT RED FLAGS EARLY: Proactively surface warning signs in applications—such as incomplete histories or suspicious patterns – before they become costly problems.

Automating Scholarship Administration with Watsonx Orchestrate

One of the leading University in Sydney faced significant challenges in managing scholarship and student administration processes, which were manual, time-consuming, and prone to errors. Partnering with IBM Client Engineering, the university implemented an AI-powered automation solution using Watsonx Orchestrate to streamline these workflows.

Key Challenges

Transformation

Manual data extraction from multiple backend systems
Extensive Excel data manipulation and validation
Duplicate identification and reconciliation
Time-consuming manual processes taking over 25 days per semester
High risk of human error impacting data accuracy

The university deployed Watsonx Orchestrate as an AI digital assistant to automate the end-to-end scholarship administration workflow. The solution included:

Seven specialized bots handling discrete tasks such as data download, validation, duplicate detection, and list updating
Integration with backend systems including SharePoint, Argos, and WesternNow
Automated generation of exception and payment reports
Real-time workflow execution triggered by simple chat commands